Delays in data processing
Minor Incident
ChartMogul App
ChartMogul API
2022-12-12 08:26 CEST
· 6 hours, 56 minutes
Updates
Resolved
December 12, 2022 · 15:23 CEST
The resolution made earlier this morning has been effective and incoming data is being processed without issues.
In the next 24 hours we will re trigger data processing for all accounts that were affected by the incident over the weekend.
Monitoring
December 12, 2022 · 11:32 CEST
We have identified the issue and resolved it. We are monitoring the data processing.
Investigating
December 12, 2022 · 10:44 CEST
The issue was identified and a fix is in progress. During the window we apply the fix to one of our databases, a small portion of accounts will experience delays in data processing.
Issue
December 12, 2022 · 08:30 CEST
We currently investigating some delays on data processing across our pipeline and data imports.
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