Data processing delays
Minor Incident
ChartMogul App
ChartMogul API
Integration Services
Chargebee Service
App Store Connect Service
GoCardless Service
Google Play Service
PayPal Integration
2022-11-08 10:00 CET
· 11 hours, 57 minutes
Updates
Resolved
November 8, 2022 · 21:57 CET
We have identified and resolved all issues and processing is now up-to-date.
Monitoring
November 8, 2022 · 18:00 CET
Performance issues with the data processing pipeline were identified and mitigated. We are processing at full speed now, and all the delays will recover in the next 2 hours.
We keep a close eye on monitoring our systems until we declare the incident fully resolved.
Investigating
November 8, 2022 · 13:42 CET
Database performance issues cause delays to some accounts. We’re investigating how we can increase throughput.
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