Data Processing Delays - Reporting Tools Affected
Minor Incident
ChartMogul App
ChartMogul API
2022-09-21 22:47 CEST
· 8 hours, 57 minutes
Updates
Update
October 26, 2022 · 14:16 CEST
Webhooks are processing now, but processing the missed webhooks will take a couple of hours.
Update
October 26, 2022 · 14:15 CEST
The issue has been identified and code was reverted to bring back correct functionality. We are further monitoring the behaviour.
Investigating
October 26, 2022 · 14:14 CEST
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. We are investigating the cause right now.
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