Database infrastructure upgrades from 2025-01-11 07:00 CET to 2025-01-12 22:00 CET

We are conducting essential upgrades to our database infrastructure to improve performance and reliability. During this maintenance window, you may experience the following:

• Brief service interruptions lasting up to 5 minutes
• Short, intermittent slowness of some features
• Transactions and Non-Subscription Customers charts showing stale data across all accounts
• Charts for new accounts created during the maintenance window showing stale data

Our engineering team is actively monitoring the upgrade process. The ChartMogul app will remain fully usable and accessible throughout the maintenance period, with the exceptions noted above.

Service stability will be fully restored once the maintenance is complete.

We understand that this may impact your work, and we appreciate your patience during this time.

If you encounter any urgent issues, please contact our support team.