All Systems Operational

About This Site

Welcome to ChartMogul's status page. Here we'll make sure everyone is informed about our current operational status and eventual incidents. We also show availability information from some of our integrated billing providers.

Uptime over the past 90 days. View historical uptime.
ChartMogul App ? Operational
90 days ago
99.94 % uptime
Today
ChartMogul API ? Operational
90 days ago
100.0 % uptime
Today
Integration Services Operational
Chargebee Service ? Operational
Zuora Service Operational
App Store Connect Service Operational
GoCardless Service Operational
Google Play Service ? Operational
Shopify Service Operational
3rd party APIs Operational
Zuora Production API Operational
Zuora Production API Operational
Stripe API Operational
Stripe Webhooks Operational
Chargify API Operational
Braintree API Operational
Recurly API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
App response time 95p
Fetching
Past Incidents
Mar 28, 2020

No incidents reported today.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
Web app performance degradation
Resolved - This incident has been resolved.
Mar 25, 15:06 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 15:05 CET
Update - We are continuing to investigate this issue.
Mar 25, 14:54 CET
Investigating - We're currently investigating a critical outage of our web application. This incident will be updated accordingly as the investigation progresses.
Mar 25, 14:37 CET
Mar 24, 2020

No incidents reported.

Mar 23, 2020
Delay in processing webhooks
Resolved - This incident has been resolved.
Mar 23, 21:03 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 12:47 CET
Mar 22, 2020

No incidents reported.

Mar 21, 2020
Delay in processing webhooks
Resolved - This incident has been resolved.
Mar 21, 10:34 CET
Investigating - We are currently investigating a delay in processing webhooks.
Mar 20, 17:47 CET
Mar 19, 2020
Delay in processing webhookss
Resolved - This incident has been resolved.
Mar 19, 23:39 CET
Investigating - We are currently investigating a delay in processing webhooks.
Mar 19, 18:28 CET
Delay in processing webhooks
Resolved - This incident has been resolved.
Mar 19, 02:55 CET
Monitoring - We're currently have a backlog in processing webhooks.
Mar 18, 16:28 CET
Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

Mar 14, 2020
Data Processing Delays - Reporting Tools Affected
Resolved - This incident has been resolved.
Mar 14, 01:28 CET
Identified - Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly. Note that this delay is also effecting the performance of our API.
Mar 13, 17:27 CET
← Incident History Powered by Statuspage