Web app performance degradation
Update - There are still some cases of degraded performance while loading chart data. We are continuing to investigate this issue.
Sep 7, 14:41 CEST
Update - We are continuing to investigate this issue.
Sep 7, 11:43 CEST
Update - There are still some cases of degraded performance while loading chart data. We are continuing to investigate this issue.
Sep 6, 16:54 CEST
Update - We're currently investigating a potential performance degradation of our web application. This incident will be updated accordingly as the investigation progresses.
Sep 6, 14:44 CEST
Update - Connection timeouts while loading the dashboard has been resolved. There are some cases of degraded performance while loading chart data. We are continuing to investigate this issue.
Sep 3, 13:26 CEST
Update - We continue to investigate an issue related to connection timeouts resulting in Internal Server Error responses (HTTP 500 error code) for some of our customers.
Aug 11, 17:35 CEST
Update - We are continuing to investigate this issue.
Aug 11, 09:34 CEST
Investigating - We're currently investigating a potential performance degradation of our web application. This incident will be updated accordingly as the investigation progresses.
Aug 9, 16:03 CEST

About This Site

Welcome to ChartMogul's status page. Here we'll make sure everyone is informed about our current operational status and eventual incidents. We also show availability information from some of our integrated billing providers.

Uptime over the past 90 days. View historical uptime.
ChartMogul App ? Operational
90 days ago
99.82 % uptime
Today
ChartMogul API ? Operational
90 days ago
99.82 % uptime
Today
Integration Services Operational
Chargebee Service ? Operational
Zuora Service Operational
App Store Connect Service Operational
GoCardless Service Operational
Google Play Service ? Operational
Shopify Service Operational
PayPal Integration Operational
3rd party APIs Operational
Zuora Production API Operational
Zuora Production API Operational
Stripe API Operational
Chargify API Operational
Braintree API Operational
Recurly API Operational
Chargebee API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
App response time 95p
Fetching
Past Incidents
Sep 17, 2021

No incidents reported today.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Web app partial outage
Resolved - This incident has been resolved.
Sep 15, 20:07 CEST
Investigating - We're currently investigating a potential partial outage of our web application. This incident will be updated accordingly as the investigation progresses.
Sep 15, 19:38 CEST
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 09:40 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:30 CEST
Scheduled - Partial interruptions can be experienced on our application and api while we perform an upgrade on the infrastructure.
Sep 15, 09:18 CEST
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021
Schedule maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 11:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 09:45 CEST
Scheduled - Database maintenance: partial interruptions can be experienced on our application and api.
Sep 12, 09:43 CEST
Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021
Sep 6, 2021
Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021
Web app partial outage
Resolved - This incident has been resolved.
Sep 3, 18:08 CEST
Investigating - We're currently investigating a potential partial outage of our web application. This incident will be updated accordingly as the investigation progresses.
Sep 3, 17:36 CEST
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