Partially Degraded Service

About This Site

Welcome to ChartMogul's status page. Here we'll make sure everyone is informed about our current operational status and eventual incidents. We also show availability information from some of our integrated billing providers.

Uptime over the past 90 days. View historical uptime.
ChartMogul App ? Operational
90 days ago
99.95 % uptime
Today
ChartMogul API ? Operational
90 days ago
99.95 % uptime
Today
Integration Services Operational
Chargebee Service ? Operational
Zuora Service Operational
App Store Connect Service Operational
GoCardless Service Operational
Google Play Service ? Operational
Shopify Service Operational
3rd party APIs Degraded Performance
Zuora Production API Operational
Zuora Production API Degraded Performance
Stripe API Operational
Chargify API Operational
Braintree API Operational
Recurly API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
App response time 95p
Fetching
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020
Web app performance degradation
Resolved - This incident has been resolved.
Oct 22, 18:23 CEST
Update - We are continuing to monitor for any further issues.
Oct 22, 18:23 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 18:11 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 17:53 CEST
Oct 21, 2020
Some imports are not progressing
Resolved - We have deployed a fix and accounts have finished importing. One account is has a specific issue that we'll solve individually.
Oct 21, 16:23 CEST
Investigating - Several users have reported new imports from some integrations don't progress. We're investigating processing queues.
Oct 21, 14:36 CEST
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

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